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1:1 Virtual Skin Consultations

How does it work?

Getting expert skincare guidance is simple. Here's what to expect from your complimentary consultation:

Book Your Session

Share Your Concerns

Get Expert Guidance

Meet Our Professional Skin Therapists

Our licensed experts combine in depth skincare knowledge with personalized attention to help you achieve your skin goals.

Willow

Professional Skin Therapist

Sandra

Professional Skin Therapist

Beatriz

Professional Skin Therapist

Frequently asked questions Frequently asked questions

Everything you need to know about Dermalogica video consultations. Can’t find the answer you’re looking for? Please contact our friendly team.

Are the skin consultation free?

Yes, our virtual skin consultation is a complimentary service.

How long is the consultation?

Each consultation lasts approximately 20 minutes, giving you plenty of time to discuss your skin concerns and receive personalized recommendations.

Who will I be meeting with?

You'll meet with a licensed skin therapist who has completed extensive training in Dermalogica products and professional skin analysis.

How is the consultation conducted?

Consultations are held virtually through a secure video platform. You'll receive a link to join your session after booking. To allow time for a smooth initial setup of your connection, please join your session 5 minutes prior to your appointment time.

What should I prepare before the consultation?

Please complete the consultation card sent by our team and submit prior to your appointment to maximize the time with your therapist. Have your current skincare products ready to show your therapist and come prepared to discuss your skin concerns and goals. A clean, makeup-free face is helpful but not required.

Do I need to be using Dermalogica products already?

No, this consultation is perfect for both current Dermalogica users and those new to the brand who want to learn more.

Are consultations offered in Spanish?

Yes! To book a consultation in Spanish, select a skin therapist with 'Speaks English and Spanish' noted in their bio.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

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